Privacy Policy


We value the trust you place in Idelle Labs, Ltd., a member of the Helen of Troy family of companies (collectively referred to as “Idelle” or “we” or “our”). We want to ensure that you understand what information we gather about you, how we use it, and the safeguards we have in place in order to protect it. If you have additional questions or would like further information on this topic, please feel free to contact us using the contact link provided below. Idelle may update this policy from time to time. Please visit this page periodically to review the privacy policy.

How does Idelle ensure that your information is secure?

Idelle will maintain practices and procedures designed to ensure the security, integrity and confidentiality of customer information. We restrict and limit access to customer information only to those of our employees or authorized service providers who need it to carry out their business functions, and educate our employees about safeguarding customer information and preventing its unauthorized access, disclosure, or use.

What type of information does Idelle collect?

Idelle gathers customer information needed to provide superior service, communicate offers on merchandise and services that we believe will be of interest to you, and to administer our business. In order to best serve you, we may gather information from you in a few instances.

First, when you visit our site, we may collect non-personally identifiable information from you. Through the use of computer “cookies” (small pieces of information that are stored by the browser on your hard drive), we collect data, such as your IP address, browser type, domain name, and specific Idelle web pages through which you click. The cookies that are configured by us do not contain any personally identifying information, such as your name, or sensitive information. This data is collected automatically, and utilized in aggregate to help us look for trends so that we can improve our website and your Idelle experience. The cookies also allow us to recognize you when you return to our site and to provide you with a customized experience that we feel will be of value to you.

Most web browsers allow you to exercise control over cookie files on your computer by erasing them, blocking them, or notifying you when such a file is stored. Please take a look at your particular browser for instructions on this function. If you do elect to disable the Idelle cookie, please note that you may not be able to take full advantage of a personalized experience at Idelle.

Second, we may ask you to voluntarily provide information in a few circumstances. We may ask you to voluntarily provide certain personally identifiable information, such as, your name, address, telephone number and email address if you subscribe to our email program (information such as your name and email address), choose to provide us preference information (such as interests, product preferences, and items purchased), or when you enter a sweepstakes or promotion (information such as name, address and telephone number).

Additionally, in order to provide you with goods and services designed to meet your needs, we may collect demographic information (such as number of household members, age, and gender), purchase preference information, and mailing lists from third parties. We use this information to customize your experience on our website and to provide you with the most relevant products and services.

What information do we share and with whom?

Helen of Troy allows users to submit and share comments, feedback, submissions, suggestions, questions, reviews, and other content through the Helen of Troy Sites (“Content”). Content should be written in English.

By submitting Content, you warrant that (1) you are the sole author and owner of the Content; (2) you are at least 18 years old or if you are under the age of 18, you are at least 13 years old and your submission has been made under the supervision of a parent of legal guardian who agrees to be bound by this Agreement; and (3) use of any Content you supply will not violate any term of this Agreement and will not cause injury to any person or entity.
License Grant for Submitted Content

If you make any submission to the Helen of Troy Sites, you automatically grant, or warrant that the owner of such content has expressly granted Helen of Troy, a royalty-free, perpetual, irrevocable, worldwide, unlimited, nonexclusive license to use, reproduce, create derivative works from, modify, publish, edit, translate, distribute, perform, and display the communication or content material in any media or medium, or any form, format, or forum now known or hereafter developed. Helen of Troy may sublicense its rights through multiple tiers of sublicenses. You should not submit any Content to us that you do not wish to license to us. Helen of Troy is and shall be under no obligation (1) to maintain any Content in confidence; (2) to pay any compensation for any Content; or (3) to respond to any user Content. You grant Helen of Troy the right to use the name that you submit in connection with any Content.

Idelle does not rent or sell customer information to outside marketers. In certain circumstances, Idelle may share your customer information with trusted service providers that need access to your information to provide operational or other support services. To enSURE the confidentiality and security of your information, service providers must agree to safeguard your information in strict compliance with our policy.

We also may provide information to regulatory authorities and law enforcement officials in accordance with applicable law or when we otherwise believe in good faith that the law requires it. In the event of a sale of all or part of one of our businesses, we may share customer information related to that business as part of the transaction.

We may also share your information with our affiliates to provide you with information on other goods and services that may meet your needs.

What is Idelle’s commitment to children’s privacy?

Protecting the privacy of the young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

Can I “opt out” of receiving promotional emails from Idelle?

Idelle may send you emails with promotional offers. If you would no longer like to receive emailed special event information, sales notifications or other messages from Idelle, you may contact us using the link provided below and your email address will be removed from our marketing list.

How can I access my Idelle information obtained through this website?

You can access your Idelle information obtained through this website by contacting us at the “Contact Us” link provided below.

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